Privacy Policy | Go Xplore Peru

“Go Xplore Peru” (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or book a tour with us.

Information We Collect

We collect the information you voluntarily provide — name, email address, phone number, nationality, passport details (when required for permits), and travel dates — when you submit a booking inquiry, quote request, or contact form. We also collect standard website analytics data (pages visited, browser type, approximate location) via tools such as Google Analytics.

How We Use Your Information

We use your data to respond to inquiries, process reservations, obtain permits where required (such as for the Inca Trail), send confirmations and pre-trip information, and improve our services. We do not sell or rent your personal data to third parties.

Third Parties

We share information only with the providers necessary to operate your tour: guides, hotels, transport and train operators, permit authorities (such as SERNANP for the Inca Trail), and payment processors. These parties are required to handle your data responsibly and only for the purposes of your trip.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by writing to info@goxploreperu.com. We respond within 30 days. See our Data Protection page for details on how to exercise your rights under Peruvian law.

Cookies

Our website uses essential cookies for navigation and analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings; this may affect some site functionality.

Data Retention

We retain booking-related data for as long as required to comply with Peruvian tax and consumer-protection regulations. Inquiry-only data (no booking made) is retained only as long as reasonably needed to follow up, and is deleted afterward on request.