Frequently Asked Questions

We answer your questions about Go Xplore Peru

Frequently Asked Questions

Before you travel

What types of tours does Go Xplore Peru offer?

We offer tours in Cusco, Lima, Ica, Huacachina, Nazca, Puno, Tambopata, as well as hikes and the famous Inca Trail.

Where are you located and can I visit you in person?

Our office is located at Portal de Comercio 141, in the historic center of Cusco. You can visit us in person or reach us on WhatsApp to plan your trip.

Is Go Xplore Peru a certified and reliable agency?

Yes. We are a formally registered travel agency (Goxplore Peru EIRL, RUC 20608176196), certified by MINCETUR, with verified reviews on TripAdvisor. You travel with the confidence of an established local operator.

How can I book and what payment methods do you accept?

You can book directly on our website or message us on WhatsApp. We accept card payments (Visa, Mastercard) via Izipay, as well as PayPal, securely.

Can I cancel or change the date of my booking?

Many of our tours offer free cancellation up to 24 hours before departure. The exact policy depends on the tour and is clearly shown before you confirm your booking.

Do you offer private tours or only group tours?

We offer both private and group options. You can customize your travel experience according to your preferences.

Do the tours include tickets to Machu Picchu or archaeological sites?

Yes, all our packages include tickets to the sites mentioned in the itinerary, such as Machu Picchu, Nazca, or Tambopata.

What difficulty level do the hikes and trekking have?

We have options for all levels, from light hikes to the Inca Trail, which requires good physical condition.

Rainbow Mountain, Cusco

Still have questions?

Message us and we'll help you plan your trip.

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Official endorsement

Associations & Certifications

We operate under the regulations and standards of Peru's leading tourism entities.

MINCETUR DIRCETUR GERCETUR ESSNA Marca Perú SUNAT Authorized Operator TripAdvisor GetYourGuide Viator WeTravel Y tú qué planes Peru Rail